FAQ

Customer service is our main aspiration.

We provide it trough the assistance and advice to our customers in the use of this services and shopping experience. We are here to provide %100 satisfaction of your experience. We offer free shipping 24/7, excellent support and secure payment.


Currently, we offer free shipping worldwide with no additional or hidden charges. All orders are processed for up to 5 days and come complete with a tracking number so you can stay up to date on your order once it is dispatched. Tracking may not be available to all countries. We also can ship orders in separate packages. The shipping time does not include the processing time that can take up to 3 days.

For US the usual estimated delivery time is 7-14 business days while international customers has the estimated delivery time is 7-50 business days. The shipping time does not include the processing time that can take up to 3 days.

Yes, we accept product returns as long as they will satisfy our return and exchange conditions found in our Refund, Return and Exchange Policy page.

We accept all standard payment practices accepted online including credit cards (Visa, Mastercard, JBC and Maestro), Paypal and Skrill.

We use Paypal checkout that accepts all credit card payments.

You must file a complaint not more than 30 days from the receipt of the item. Check out our Refund, Return and Exchange Policy page to to learn more about it.

Yes, you can buy our products and send it to a friend, family or third party individuals. They will be very happy with this treat! If you need something special contact us.

Yes, we can offer bulk orders discounts, rebates and unique handling for special orders. Please contact us.

We offer affiliate marketing opportunities. Contact us so we can discuss how we can work together. Our opportunities include the inclusion of your articles and newsletters to our website or even affordable premium ad placement. We would be very happy as well if you will work with us as affiliate marketers and we will discuss this opportunities when you contact us

Want know more about our business, how we care our social brand and how we care for others as well in the social ecosystem, please visit our social responsibility page.

Disclaimer

Exclusions apply on the coupons. Certain coupons may apply to certain products and categories only; only one coupon can be used at a time.

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If you have any questions about these Terms, please contact us.

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